Privacy Policy

Personal Information We Collect or Process

When we use the term “personal information,” we are referring to information that identifies or can reasonably be linked to you or another person. It does not include information collected anonymously or de-identified. Depending on how you interact with the Services, we may collect:

• Contact details including your name, address, billing address, shipping address, phone number, and email address.
• Financial information including payment card information, transaction details, form of payment, and payment confirmation. Card payments are processed by our payment processor; we do not store full card numbers.
• Account information including your username, password, preferences and settings.
• Transaction information including the services or products you view, purchase, cancel, and your past transactions.
• Communications with us, such as support inquiries, demo requests, and website applications, including any files you upload.
• Device information including your browser, network connection, IP address, and other unique identifiers.
• Usage information including how and when you interact with the Services.

Personal Information Sources

• Directly from you, including when you submit a form, make a purchase, or communicate with us;
• Automatically through the Services, including through cookies and similar technologies;
• From our service providers when they collect or process information on our behalf;
• From our partners or other third parties.

How We Use Your Personal Information

• Provide, Tailor, and Improve the Services — to perform our contract with you, process payments and recurring subscriptions, build and maintain your website, fulfill print orders, run ad campaigns you purchase, and send notifications related to your account or order.
• Marketing and Advertising — to send promotional communications by email, text message or postal mail, and to show you online advertisements.
• Security and Fraud Prevention — to authenticate accounts, provide secure payments, and detect and prevent fraudulent, illegal, or malicious activity.
• Communicating with You — to provide customer support and maintain our business relationship with you.
• Legal Reasons — to comply with applicable law, respond to valid legal process, and enforce our terms and policies.

How We Disclose Personal Information

• With vendors and third parties who perform services on our behalf (e.g. website hosting, payment processing, printing, data analytics, customer support, cloud storage, and shipping).
• With business and marketing partners, such as advertising platforms, when providing marketing services. Partners use your information according to their own privacy notices.
• When you direct, request, or consent to our disclosure of certain information to third parties.
• With our affiliates.
• In connection with a business transaction such as a merger or bankruptcy, to comply with legal obligations, to enforce our terms, and to protect the Services, our rights, and the rights of others.

Third Party Websites and Links

The Services may link to websites or platforms operated by third parties, including payment apps such as PayPal, Cash App, and Venmo. Please review their privacy and security policies. We are not responsible for the privacy or security of such sites, and a link does not imply endorsement.

Children’s Data

The Services are not intended to be used by children, and we do not knowingly collect personal information about children under the age of majority in your jurisdiction. If you are a parent or guardian of a child who has provided us with personal information, contact us to request deletion. We do not have actual knowledge that we “share” or “sell” personal information of individuals under 16 years of age.

Security and Retention of Your Information

No security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” Information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to send sensitive information.

How long we retain your personal information depends on factors such as whether we need it to provide the Services, comply with legal obligations, resolve disputes, or enforce our contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the following rights. These rights are not absolute and may apply only in certain circumstances.

• Right to Access / Know — request access to personal information we hold about you.
• Right to Delete — request that we delete personal information we maintain about you.
• Right to Correct — request that we correct inaccurate personal information.
• Right of Portability — receive a copy of your personal information and request its transfer to a third party.
• Right to Opt out of Sale or Sharing for Targeted Advertising — where applicable. If you visit with the Global Privacy Control signal enabled, we will treat it as an opt-out request for that browser where required. We do not recognize other “Do Not Track” signals.
• Managing Communication Preferences — you may unsubscribe from promotional emails at any time. We may still send non-promotional messages about your account or orders.

Exercising Your Rights

You may exercise these rights by contacting us. We will not discriminate against you for exercising them. We may need to verify your identity, and you may designate an authorized agent with proof of authorization. We will respond in a timely manner as required by law.

Complaints

If you have complaints about how we process your personal information, please contact us. Depending on where you live, you may have the right to appeal our decision or lodge a complaint with your local data protection authority.

International Transfers

We may transfer, store and process your personal information outside the country you live in. For transfers out of the European Economic Area or the United Kingdom, we rely on recognized transfer mechanisms such as Standard Contractual Clauses, unless the destination provides an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the revised policy on this website, update the “Last updated” date, and provide notice as required by law.

Contact

Questions about our privacy practices, or want to exercise your rights? Email us at upsitedigitalhq@gmail.com.